22bb Responsible Gaming —
Your safety is our priority
Gaming should always be enjoyable — 22bb is committed to giving you an informed, safe, and balanced gaming experience.
Online gaming and betting are a popular form of entertainment, but they stay enjoyable only when kept within limits and approached with full awareness. 22bb believes that every player's financial and mental wellbeing comes first. On this page we will walk you through the core principles, tools, and support options for responsible gaming.
Our platform is for players aged 21 and above only. Access by minors is strictly prohibited. If you feel that gaming is having a negative impact on your daily life, family, or finances, please use the support options and tools below.
22bb's responsible gaming policy is designed to keep your experience healthy and enjoyable over the long term. Every tool is easy to use and can be activated at any time from your account settings.
Recognise the warning signs
Signs of financial trouble
Spending beyond your budget on gaming, taking out loans, or failing to pay bills are dangerous warning signs. If you feel the urge to keep betting in order to recover losses, stop now and seek support.
Mental and social impact
Anxiety about gaming, hiding your activity from family and friends, neglecting work or studies — these are signs of a mental health concern. When gaming becomes a source of stress rather than enjoyment, that is a reason to be concerned.
Behavioural changes
Being unable to take a break from gaming, losing track of time, and repeatedly telling yourself "just one more" — these behaviours can be early signs of addiction. Contact the 22bb support team.
22bb's protective tools
Our platform offers a number of effective tools to help you enjoy gaming in a balanced and controlled way.
Set deposit limits
Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and if increased it applies after 24 hours. This is the most effective way to manage your budget.
Time-out
Take a break from your account for a set period — from 24 hours up to several weeks. During the break no login or betting is possible. A short rest keeps your mind fresh.
Self-exclusion
If you want to remove yourself from the platform completely for an extended period, activate self-exclusion. Once enabled, no betting or deposits are possible until the set period has ended.
Review your gaming history
View your full history of bets, wins, losses, and deposits at any time. Regularly reviewing your activity is an important part of responsible gaming.
Gaming alerts
Receive automatic alerts when you pass a set time or spending amount. These smart reminders keep you aware and help prevent excessive gaming.
Minor protection
22bb strictly follows a 21+ policy. Account verification is used to prevent access by minors. If there are children in your home, use a PIN or password on your device.
Check yourself
Answer the following questions honestly. If your answer is "yes" to more than three, please seek support.
Do you sometimes spend more than your set budget when betting?
After a gaming loss, do you bet again to try to win that money back?
Do you hide the amount you game from family or friends?
Do you feel restless or irritable when asked to take a break from gaming?
Do you game while neglecting work, studies, or family responsibilities?
Have you ever taken out a loan or asked someone for money in order to game?
If your answers concern you, see below — our support team is with you 24/7.
Best practices for responsible gaming
Budget and time planning
- Set your budget before you start gaming and stay within it.
- Decide in advance how much time you will spend each day.
- Never think of gaming as a source of income — it is entertainment.
- If you lose, take a break rather than feeling discouraged.
- Use 22bb's deposit limit feature.
Protecting your mental wellbeing
- Never bet when you are angry, frustrated, or under the influence of alcohol.
- Do not use gaming as a way to escape other problems.
- Take regular breaks and spend time with your family.
- If you feel anxious, talk to someone close to you or contact a support centre.
- If you need help, reach out on 22bb's live chat.
How self-exclusion works
When you activate self-exclusion, your account is completely deactivated for the set period. During this time no login, deposit, or betting is possible. Even after the period ends, you must consciously reactivate your account. Contact the support team to activate this feature.
Once self-exclusion is active on 22bb, promotional emails are also stopped so that your focus is not disrupted.
Protection of minors
22bb is for players aged 21 and above only. Age verification is mandatory at registration. If there are children or teenagers in your household, take the following steps:
- Use a strong password or PIN on your device.
- Keep parental controls enabled on your browser.
- Do not share your account details with anyone.
- If you have any suspicion, notify 22bb support immediately.
Contact us for support
For any concerns related to gaming, 22bb's support team is always by your side.
24/7 support team
If you have any concerns about your gaming experience — from budget control to self-exclusion — 22bb's trained support team is ready to help in both Bengali and English.
For professional advice on gaming addiction, it is recommended to contact a specialist mental health centre.
Responsible gaming FAQ
Stay safe, play with enjoyment
22bb is always ready to help you enjoy gaming responsibly. Browse games or check the FAQ if you have questions.